"We understand our customers demand more than just our high-quality supplies & services. They need a partner with a comprehensive service network and spare parts to provide them with installation, preventative maintenance, supplies and on site service. The After Sales Support team offers after sales support to the entire range of our supplied products & services.
Service:The service group is responsible for the following: - Coordinating and carrying out service jobs.
- Service job according to service contracts agreed with the Customer.
- Repair of products.
- Renovating old products.
Support:
The support group is responsible for the following:
- Technical training in products.
- Technical support to products.
- Handling of complaints.
"